The Lufthansa Group Innovation Runway Program initiated a ChatGPT Hackathon, where we invited colleagues across the group to submit ideas on how to use ChatGPT to optimize Lufthansa Group services and products.

After a 4-week application phase, the 6 best ideas from 69 ideas were invited to a 2-day hackathon. During the hackathon, the ideas were challenged, fleshed out, a first prototype was programmed and than the ideas were finally pitched to our jury of the Lufthansa Group Innovation Growth Fund.

Congrats to our winning teams who received funding to implement their ideas on the following topics:

  • ChatGPT-powered personalized packing list generator to improve the Lufthansa Group passenger experience.
  • ChatGPT bot to help our service and sales colleagues handle complex booking and product requests by quickly finding the right information in the myriad of manuals.
  • Optimize and standardize our flight planning data such as NOTAMs (Notice to Air Missions) and translate them into a user-friendly format to support our operations.

Kudos to all our Hackathon participants, our AI experts, our jury & the whole orga team.