Application Service Desk - German Speaking

Join us to build a career working on modern projects for global brands.

Facts

Company

Lufthansa Industry Solutions Sh.p.k.

 
Location

Tirana

Activity
IT
Entry level
Direct entry

Work Time
Full time

Further information lufthansagroup.careers

Apply now (online)

Tasks

We are seeking a motivated and customer‑oriented professional to join our team. The ideal candidate is a strong communicator with solid German language skills, a willingness to learn, and the ability to thrive in a dynamic, high‑pressure environment.

This position is 24/7 shift based.

  • Provide customer support and issue resolution via mail, internal systems and phone.
  • Handle inquiries efficiently while maintaining a high level of professionalism and service quality.
  • Collaborate with internal teams to ensure smooth workflow and consistent service delivery.
  • Continuously learn and adapt to new technologies, tools, and processes.
  • Maintain reliability and stability within the assigned project and shift structure.