Application Service Desk - German Speaking

Join us to build a career working on modern projects for global brands.

Facts

Company

Lufthansa Industry Solutions Sh.p.k.

 
Location

Tirana

Activity
IT
Entry level
Direct entry

Work Time
Full time

Tasks

We are seeking a motivated and customer‑oriented professional to join our team. The ideal candidate is a strong communicator with solid German language skills, a willingness to learn, and the ability to thrive in a dynamic, high‑pressure environment.

This position is 24/7 shift based.

  • Provide customer support and issue resolution via mail, internal systems and phone.
  • Handle inquiries efficiently while maintaining a high level of professionalism and service quality.
  • Collaborate with internal teams to ensure smooth workflow and consistent service delivery.
  • Continuously learn and adapt to new technologies, tools, and processes.
  • Maintain reliability and stability within the assigned project and shift structure.