Application Support Specialist

Join Swiss AviationSoftware and shape the future of digital aviation! As the creator of AMOS, the world’s leading maintenance software, we drive innovation in technical operations for over 200 global airlines.

Be part of a dynamic team leading the digital transformation in aviation with Swiss-AS!

Facts

Company

Swiss AviationSoftware Ltd.

 
Location

Tokyo

Activity
IT
Entry level
Direct entry

Work Time
Full time

Further information lufthansagroup.careers

Apply now (online)

Tasks

The Application Support Specialist is responsible for:

  • Offering first-level/second-level support to our customers
  • Answering cases submitted to Swiss-AS via the AMOS online support tool
  • Communicating with customers directly via e-mail or phone
  • Interacting with other departments to resolve and clarify the customer case and determine the cause of the problem
  • Selecting and explaining the best solution to solve the case
  • Ensure follow-up on customer cases

 

* Participate in other duties as assigned