Offer

Join us and build the next generation of travel AI. Power a Chat Assistant used by millions, evolving into an agentic system that goes beyond FAQs to deliver end-to-end solutions. Help create the most intelligent and seamless travel experience in the industry.

Company Lufthansa Systems Poland Sp. z o.o.
Location Gdansk	Activity IT
Entry level Direct entry	Work Time Full time

Craft and fine-tune advanced LLM prompts to drive high-performance conversational experiences in the Chat Assistant
Use a data-driven approach to identify limitations in current conversational models and generate effective solutions for challenges such as user engagement, contextual understanding

Design reusable frameworks
Collaborate closely with engineering teams to align GenAI strategies with backend enhancements, contributing to architectural optimization
Prototype, deploy and maintain new LLM/agentic AI based strategies
Continuously evolve the LHG Chat Assistant architecture with a focus on deepening the assistant’s natural language understanding and response relevance, integrating agentic AI principles to enable more adaptive, goal-oriented interactions in our redesigned system
Build LLM-backed transactional flows
Transition towards agentic AI, orchestrate hybrid solution with AI + deterministic logic
Implement and maintain function calling to backend systems or APIs
Automated testing for all components of AI solutions (prompt, flows, function calls, etc.)