Dynamics 365 CRM Engineer (all genders)

As a Dynamics 365 CRM Engineer, you will help us run, operate and orchestrate daily CRM needs for the stakeholders of Eurowings Digital. You will be responsible for developing, maintaining and enhancing the CRM system, as well as integrating it with other applications and data sources. 

Facts

Company

Eurowings Digital GmbH

 
Location

Cologne

Activity
IT
Entry level
Direct entry

Work Time
Full time

Tasks

What you’ll do

  • Help run, operate and orchestrate daily CRM needs for the stakeholders
  • As a technical counter part to the MarTech you will help in Growth Team, adopting business requirements, translating them into technical concepts, and delivering its implementation
  • Develop, maintain and enhance the CRM system, as well as integrate it with other applications and data sources 
  • Design and implement new features and integrations
  • Provide technical support and guidance to the CRM users and business analysts
  • Monitor, troubleshoot and resolve CRM issues and incidents
  • Document CRM processes, workflows, requirements and best practices
  • Ensure data quality, security and compliance with GDPR and other regulations
  • Stay updated with the latest CRM trends, technologies and best practices