HR IT Intern – helpdesk consolidation project (m/f/diverse)

As an HR IT Intern in SuccessFactors Team, you will support activities related to maintaining process continuity on the SuccessFactors platform. Your responsibilities will include internal process design, documentation management, and collaboration with internal stakeholders.

Sounds interesting? If so, we are looking forward to your application!

Facts

Company

Lufthansa Group Business Services Sp. z o.o.

 
Location

Krakow

Activity
IT
Entry level
Direct entry

Work Time
Part time

Further information lufthansagroup.careers

Apply now (online)

Tasks

Organizational information:

  • Location: Kraków / hybrid work
  • Workload: Part-time (20 hours per week)
  • Internship Period: ASAP for 6 months

Key Responsibilities:

  • Support daily administration of the SuccessFactors platform
  • Participate in designing and optimizing internal processes
  • Prepare training materials and reports
  • Conduct system testing in cooperation with relevant teams
  • Handle technical tickets and coordinate with Helpdesk
  • Collaborate with the Product & Platform Management team
  • Create and update process documentation (SOPs, instructions, FAQs)

*Perform all other duties assigned or delegated by supervisors