Intern Digital Product Experience & User Research (80 - 100%) - Hybrid Work

You are a digital pioneer? Ask yourself, “What would I do differently if I could change it?” Let’s turn your ideas into reality. Join a dynamic team of digital enthusiasts and professionals and be part of the creative and vibrant team spirit. Become part of the Lufthansa Group Digital Hangar in Frankfurt am Main.

Facts

Company

Lufthansa Group Digital Hangar GmbH

 
Location

Frankfurt

Activity
IT, Product Management
Entry level
University internship

Work Time
Full-time or part-time

Further information lufthansagroup.careers

Apply now (online)

Tasks

As an Intern Digital Product Experience & User Research, I play a key role in supporting the Digital Hangar’s research efforts by managing the local User Research Lab, ensuring everything runs smoothly from start to finish. Besides this I support the Product Domain team in a variety of tasks.

  • I will manage our on-site user research lab, allowing our 50+ product teams to get the best insights. This includes managing the research schedule, making sure everything runs smoothly from recruiting participants to wrapping up data collection. 
  • In collaboration with the product teams I invite participants to research sessions, following all the established protocols and ensure a good documentation for all stakeholders
  • Additionally I support with setting up equipment, ensuring software works perfectly, and keeping the environment comfortable and professional. 
  • I support our researchers during sessions and provide logistical help, take detailed notes, and be their right-hand person. 
  • I also support the Product Domain management team in coordination, presentations & analysis taks.