Internship in IT Customer Service Support Team

Kickstart your IT career: Join our Customer Service Support Team and turn your passion for tech into hands-on experience!

Facts

Company

Lufthansa Group Business Services Sp. z o.o.

 
Location

Krakow

Activity
IT
Entry level
Direct entry, Apprenticeship

Work Time
Part time

Tasks

  • Supporting the team in maintaining a positive, empathetic, and professional approach to customer communication
  • Assisting in providing support for various applications, primarily in the accounting and procurement areas
  • Learning and adapting to changes in support tasks, with opportunities to deepen knowledge of specific applications
  • Helping to ensure customer satisfaction by providing basic, supervised support
  • Building communication skills by interacting with customers and supporting the team in maintaining good relationships
  • Assisting in acknowledging and tracking customer requests under the supervision of senior colleagues
  • Collaborating with team members and other departments to deliver effective support

* Perform all other duties assigned or delegated by supervisors