Internship in IT Customer Service Support with German (m/f/diverse)

Ready to start your career in an international environment? Do you speak German and want to develop your skills in IT Customer Support?

Don’t miss the chance to gain hands‑on experience. Apply now!

Facts

Company

Lufthansa Group Business Services Sp. z o.o.

 
Location

Krakow

Activity
IT
Entry level
Direct entry

Work Time
Part time

Tasks

Your tasks: 

  • Maintaining a positive, empathetic, and professional attitude toward customers at all times
  • Being a support regarding duty travel application
  • Being open to changes in support range (diving deeper into specific applications)
  • Ensuring customer satisfaction and provide professional customer support
  • Communicating and building a good relationship with our customers
  • Acknowledge and resolving customer requests
  • Cooperating with colleagues from team and other departments in order to provide the best service

*Perform all other duties assigned or delegated by supervisors

What we offer:

  • Workflows training for beginners
  • Working with various applications and systems
  • The best team to work with
  • Working with Lufthansa colleagues from all over the world