IT Associate – HR IT (SuccessFactors Employee Profile) (m/f/diverse)

Do you enjoy identifying root causes? Would like to gain hands-on experience in HR IT? Join our HR IT team and support one of the key SuccessFactors modules used across the Lufthansa Group.

As an IT Associate, you will play an important role in ensuring the quality and consistency of employee data within the SuccessFactors Employee Profile (EP) environment. 

Facts

Company

Lufthansa Group Business Services Sp. z o.o.

 
Location

Krakow

Activity
IT
Entry level
Direct entry

Work Time
Full time

Further information lufthansagroup.careers

Apply now (online)

Tasks

  • Act as the first point of contact for tickets related to employee data quality issues within SuccessFactors Employee Profile
  • Investigate data inconsistencies, missing employee information, interface errors, and reporting line discrepancies
  • Coordinate data corrections with HR and shared service teams
  • Analyze employee data across SuccessFactors and connected source systems to identify root causes of issues
  • Monitor interface transfers and verify successful implementation of data corrections
  • Collaborate with various international IT teams and system experts to resolve complex issues
  • Support troubleshooting activities related to the SuccessFactors platform and integrated applications
  • Assist with system configuration adjustments and testing activities
  • Participate in process improvement initiatives and process standardization efforts
  • Create and maintain system documentation, user manuals, training materials, and test cases
  • Support Product and Application Management activities within the PMGM area

*Perform all other duties assigned or delegated by supervisors