Offer

Join Lufthansa Group Business Services and take ownership of business-critical SaaS applications supporting Lufthansa Group companies worldwide.

As an IT Product Manager, you will combine product ownership, IT service management, business analysis and provider management. You will be responsible for the stable operation and continuous development of assigned applications.

Company Lufthansa Group Business Services Sp. z o.o.
Location Krakow	Activity IT
Entry level Direct entry	Work Time Full time

Take E2E ownership for the operation, development and lifecycle management of assigned IT applications
Act as Product Manager for Shelf and Workiva, ensuring stable and reliable services for LHG users
Support the Product Manager responsible for Systran and Clarity

Ensure smooth operation, releases, upgrades, testing and continuous improvement of the applications
Monitor interfaces and automated processes to ensure their integrity, performance and reliability
Collect, structure and analyze business and functional requirements and translate them into viable IT solutions
Manage relationships with external IT providers, including SLAs, contracts, performance and service quality
Coordinate internal and external stakeholders to ensure timely delivery and resolution of issues
Lead or support the onboarding of new applications, including Workiva within LGBS
Coordinate implementation of new solutions
Ensure compliance with relevant IT governance, security, risk and architecture requirements

*Perform all other duties assigned or delegated by supervisors