Offer

Be the first point of contact for our users, troubleshoot issues, and ensure smooth IT operations across the company. Gain hands-on experience in a dynamic aviation environment while growing your career in IT support.

Company Lufthansa Group Business Services Sp. z o.o.
Location Krakow	Activity IT, Customer service
Entry level Direct entry	Work Time Full time

Provide first-level IT support for internal users (HR, Procurement, Finance, Authorizations, Infrastructure)
Working with SAP system and access administration (creating, modifying, and revoking authorizations)
Handling technical queries via phone, e-mail, and ticketing tools
Troubleshooting system/application issues and forwarding more complex cases to relevant teams
Supporting users with system functionalities and service requests
Maintaining and updating process documentation
Building positive and professional relationships with users

*Perform all other duties assigned or delegated by supervisors