Offer

Join our WebSolutions HR IT team at Lufthansa Group Business Services and help shape the future of global recruitment technologies.

We’re looking for an IT Product Manager to support and further develop key non-SAP HR applications, all essential tools in the Lufthansa Group’s recruitment and diagnostics process.

Company Lufthansa Group Business Services Sp. z o.o.
Location Krakow	Activity IT
Entry level Direct entry	Work Time Full time

Managing and supporting HR-related applications (SAP and non-SAP), ensuring smooth daily operations
Acting as the 3rd level support for application issues, including Help Desk ticket coordination
Collaborating with cross-functional teams across Europe to resolve incidents and implement solutions

Monitoring system interfaces and processes to ensure performance, integrity, and stability
Collecting business and technical requirements and designing tailored solutions
Coordinating service providers and managing SLAs
Ensuring secure and appropriate permissions handling
Building and delivering custom or scheduled reports based on business needs
Leading the conceptual design and implementation of new applications
Driving automation and digitization in HR IT processes
Taking ownership of provider management and major incident handling
Overseeing release updates and testing of HR systems
Acting as a technical lead in IT projects impacting your product area

*Perform all other duties assigned or delegated by supervisors