Product Delivery Manager (all genders) Inflight Entertainment & Connectivity

Have you always been interested in digital services in the airline industry and are you good at designing and implementing innovative, value-creating solutions in close collaboration with stakeholders and development teams? Then join us, BoardConnect, to further shape our digital experience platform on the servers in the aircraft as Product Delivery Manager (all genders).

Facts

Company

Lufthansa Systems GmbH

 
Location

Frankfurt/Raunheim

Activity
IT
Entry level
Direct entry

Work Time
Vollzeit

Further information lufthansagroup.careers

Apply now (online)

Tasks

Product Delivery Manager (all genders) is responsible for the technical and product-related communication with BoardConnect customers and ensures the contractual provision of products and services in the area of in-flight entertainment and connectivity:

  • Ensuring the smooth operation of in-flight entertainment & connectivity services in accordance with the contractually agreed services with the aim of improving the passenger experience together with airline customers
  • Quality assurance of the software and systems to be delivered to airline customers in the BoardConnect laboratory in Raunheim, where we carry out production-related tests on aircraft servers and analyze errors
  • Managing technical communication (presentations, on-site meetings, regular online meetings) with airline customers
  • Recording and analyzing user requirements, if necessary supporting airline customers in describing change requests
  • Coordination and support of incident, problem and change management