Offer

Want to lead quality excellence and make every process better than the last?

Become the driving force behind our audits, compliance, and claims management - your leadership keeps our operations strong and our customers confident.

Join us and take the next step in your career - apply today!

Company time:matters Americas Inc.
Location Miami (FL)	Activity Quality Management
Entry level Direct entry	Work Time Full time

Your main tasks include, among others:

Maintain and develop QMS in line with ISO 9001
Update and distribute QM documentation and guidelines
Review QMS elements and drive improvements
Provide technical guidance on quality policies
Plan and conduct internal and external audits and follow-ups
Coordinate with departments and partners and ensure closure of non-conformities
Handle customer and finance claims, analysis, and documentation
Track claim trends and drive reduction actions
Manage credit/debit processes with Finance and ensure compliant record retention
Share quality information and promote awareness
Conduct or coordinate quality training
Identify process gaps and recommend improvements
Optimize claim workflows and support a continuous improvement culture

*All other duties as assigned or required