SuccessFactors Platform Manager

We're looking for someone to join our global SuccessFactors team who is passionate about problem-solving and enjoys talking to prospective customers. This role will be a fundamental part of our services and platform team. You will be responsible for bridging the technical gap between qualified prospects' needs and our business.

Facts

Company

Lufthansa Group Business Services Sp. z o.o.

 
Location

Krakow

Activity
IT
Entry level
Direct entry

Work Time
Full time

Further information lufthansagroup.careers

Apply now (online)

Tasks

  • Oversee and manage the operational activities of SuccessFactors platforms, ensuring high availability, integrity, and reliability
  • Coordinate and manage SuccessFactors platform maintenance, updates, testing, and release management
  • Ensure system integrity, data quality, security, and compliance with corporate standards and best practices
  • Collaborate with IT Solution Architects, Product Managers, Integration Specialists, and SuccessFactors Implementation Partners
  • Conduct root-cause analysis and troubleshoot platform-related incidents; work with SAP Support on fixes and improvements
  • Manage vendor relations and performance with SF partners
  • Oversee SuccessFactors platform operations with internal stakeholders and partners
  • Administer tools in Admin Center; use Execution Manager, Check Tool, Reporting Center for system checks and insights
  • Monitor, report, and optimize SuccessFactors performance
  • Provide Level 1–2 technical support and escalate to SAP when needed

*Perform all other duties assigned or delegated by supervisors