Dynamics 365 CRM Engineer (f/m/diverse) - Hybrid

Do you share our passion for the world of travel and want to be part of a driven and high-performing team? Apply now as a Dynamics 365 CRM Engineer (f/m/diverse) - Hybrid and take responsibility for the sustainability of the solutions we propose to our customers.

Facts

Company

Eurowings Digital GmbH

 
Location

Cologne

Activity
IT
Entry level
Direct entry

Work Time
Vollzeit

Further information lufthansagroup.careers

Apply now (online)

Tasks

As a Dynamics 365 CRM Engineer, you will help us run, operate &  orchestrate CRM needs for the stakeholders. You will be responsible for developing, maintaining & enhancing the CRM system as well as integrating with other applications. You will help to design & implement new features & integrations

What you’ll do

  • Help run, operate and orchestrate daily CRM needs for the stakeholders.
  • As a technical counter part to the MarTech you will help in Growth Team, adopting business requirements, translating them into technical concepts, and delivering its implementation.  
  • Develop, maintain and enhance the CRM system, as well as integrate it with other applications and data sources. 
  • Design and implement new features and integrations. 
  • Provide technical support and guidance to the CRM users and business analysts. 
  • Monitor, troubleshoot and resolve CRM issues and incidents. 
  • Document CRM processes, workflows, requirements and best practices. 
  • Ensure data quality, security and compliance with GDPR and other regulations. 
  • Stay updated with the latest CRM trends, technologies and best practices.